privacy policy
Privacy Policy
Your Privacy
Thank you for shopping at saltandair.com. Ensuring the privacy and security of your personal information is very important to us. Our Privacy & Security Policy outlines the information we collect about you, how we use, disclose and otherwise manage this information and the choices you have to restrict our usage of this information.
Collected Information
We collect personal information when you purchase, order, return, or exchange products and services; sign up for email mailing list; purchase a gift card; visit or register on our website; tell a friend about one of our products or services; participate in a promotion or survey; or contact us with a comment, question or complaint.
Our Email List
We offer those who sign-up for our email list advanced notice of sales, new merchandise and other Salt & Air news. Email addresses are only used internally for the purpose of sending you these emails. We respect your privacy rights and will not sell or rent your email address to other companies without your consent. If you would like to unsubscribe from our email list, contact us as set out in the “Contact Us” section below. You may also click on the unsubscribe link at the bottom of our emails.
When you sign-up for our email list, we may also collect optional information such as your name, postal code, and product interests. We use this personal information to tailor our email messages and to enhance our product and service offerings.
Gift Cards
When you purchase a gift card, we collect your name, billing address, the address for delivery, phone number, email address, credit card information, amount of the purchase, and a username and password. We use this information to process and fulfill your gift card order.
Optional Information
We may collect optional demographic and/or preference information. We use this information to tailor or improve our product and service offerings, as well as for internal marketing research purposes.
Tell A Friend
If you send an email to a friend through our website to tell them about one of our products or services, we collect you and your friend’s name and email address as well as any message you provide. We will not use you or your friend’s email information for any other purpose. Please only send emails to friends or family who would want to receive the message.
Promotions and Surveys
When you participate in a promotion or respond to one of our surveys, we may collect your name, address, phone number and email address. We use this information to administer your participation in the promotion and, for surveys, to contact you with follow-up questions.
Customer Service
When you contact one of our customer service representatives with a question, feedback or other comment, you may be asked for information that identifies you, such as your name, address and telephone number. We collect this information to verify your identity and to help us promptly answer your question or respond to your comment or feedback. We may retain this information to assist you in the future. We also may use your feedback, suggestions and comments to monitor and/or improve our products or website.
Website Information Collected
You can visit saltandair.com without telling us who you are or providing us with any personal information. However, we collect the IP (Internet protocol) addresses of all our website visitors and other related information such as page requests, browser type, operating system, and average time spent on our website. We use this information to monitor and improve our website.
We use cookies and similar technologies to collect product and purchase information from the pages you access or visit. Cookies are bits of information that are automatically stored on your computer so we can recognize you when you return. We use cookies to better understand your use of saltandair.com so that we may continue to refine and improve the website for our customers. If you do not wish to have cookies on your system, you can set your browser preferences to disable them. However, if you decide not to accept cookies, you may not be able to take advantage of all of the features on saltandair.com. The information collected through cookies may be combined with other identifiable personal information (such as demographic and past purchase information) from our records and other sources. We may use this combined information for future marketing initiatives and to help us improve our website presentation and your overall shopping experience.
Secure Shopping
Sensitive personal information contained in orders placed on the Website are encrypted using 128-bit secure sockets layer (SSL) technology.* In order for SSL security to work, you must use an SSL enabled browser. *Secure Socket Layer (SSL) is a technology used by vendors to ensure the security of online business. It negotiates and employs the essential functions of mutual authentication, data encryption and data integrity for secure transactions.
Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your Personal Information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity, and privacy of any and all information and data exchanged between you and us through the Website cannot be guaranteed; (c) any such information and data may be viewed or tampered with in transit by a third party; and (d) WHEN YOU TRANSFER ANY INFORMATION TO US, YOU DO SO AT YOUR OWN RISK.
If you still have concerns about ordering electronically, feel free to call us at (760)-642-2299 and place your order over the phone. Have the applicable information such as product name and size (if applicable) ready for each item you wish to order. You can also print your shopping basket page and either fax it to (760)-642-2309 or mail it to:
Salt & Air, LLC
Attn: Order Processing
1400 N. Coast Highway 101
Encinitas, CA 92024
Please note that email is not encrypted and is not considered a secure means of transmitting credit card numbers. We will never ask for sensitive information via email.
* Secure Socket Layer (SSL) is a technology used by vendors to ensure the security of online business. It negotiates and employs the essential functions of mutual authentication, data encryption and data integrity for secure transactions.
Third Party Links and Advertisements
Our website may provide links to third party websites. Except as provided herein, we will not provide any of your personal information to these third parties without your prior consent. Salt & Air provides links to third party websites as a convenience to the user. The inclusion of any link does not imply Salt & Air’s endorsement of any other company, its websites, or its products and/or services. These linked websites have separate and independent privacy policies, which we recommend you read carefully. The privacy and security practices of websites linked to or from this website are not covered by this Privacy Statement and we have no control over such websites and therefore have no responsibility or liability for the manner in which the organizations that operate such linked websites may collect, use, or disclose and otherwise treat your personal information.
We may also use third parties to serve Salt & Air advertisements on other websites. In order to measure the effectiveness of our advertisements, these companies may use tracer tags or web beacons to report certain information (but not your name, address, email address or telephone number) about your visits to saltandair.com and the websites which advertise and feature links to saltandair.com.
Social Media
We may offer you the opportunity to engage with our content on or through third-party social networking websites, plug-ins and applications. When you engage with our content on or through third-party social networking websites, plug-ins and applications, you may allow us to have access to certain information associated with your social media account (e.g., name, username, email address, profile picture, gender) to deliver the content or as part of the operation of the website, plug-in or application. When you provide information from your social media account, we may use this information to personalize your experience on our website and on the third-party social networking websites, plug-ins and applications, and to provide you with other products or services you may request.
Information We Share
We may transfer (or otherwise make available) your personal information to other members of the Salt & Air, LLC family and other third parties who provide services on our behalf. We may use service providers to process data and online payments, deliver our products and services, host our website, send emails, run our promotions and surveys, help us better understand your use of saltandair.com, and refine and improve the website.
All of our service providers are required to maintain the confidentiality and security of your personal information and to use it only in compliance with applicable privacy laws. These companies are not authorized to use your information in any manner, other than in helping us to provide you with products and services or as otherwise required by applicable law. For information on the manner in which our service providers treat your personal information, please contact us as set out below.
Your personal information may be stored and processed in the United States by our affiliates and other third party service providers.
Secondary Marketing
We may obtain your permission to share your contact information with carefully selected marketing partners who may contact you by mail or email with offers about products and services that may be of interest to you. You will be able to remove your name from such marketing lists at any other time by contacting us at (760)-642-2299 or admin@saltandair.com. You may also click on the unsubscribe link at the bottom of our emails.
Legal
Please note that Salt & Air must provide your personal information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required by US law. We may also disclose personal information to assist us in collecting a debt owed by you, or otherwise where necessary for the establishment, exercise or defense of legal claims.
Sale of Business
Salt & Air, LLC may transfer any information we have about you in the event of a merger with a third party or upon a sale or transfer of all or a portion of our business or assets to a third party acquirer.
Retention of Personal Information
We only keep your personal information as long as necessary for the purposes we collected it, or as otherwise required by law.
Security of Personal Information
Your privacy is important to us. We maintain reasonable administrative, technical and physical safeguards in an effort to protect against the loss, theft, unauthorized access, use, modification, and disclosure of personal information in our custody and control. We have implemented measures in an effort to safeguard the personal information in our custody and control, including only providing access to personal information to employees and authorized service providers who require such information for the purposes described in this Privacy & Security Policy.
To provide you with an increased level of security, online access to certain personal information may be protected with a password you select. We strongly recommend that you do not disclose your password to anyone. We will never ask you for your password in any unsolicited communication.
Policy Changes
saltandair.com may periodically update this Privacy & Security Policy for new, unanticipated uses not previously disclosed. Any changes made will be posted here. We will treat your personal information in accordance with the Privacy & Security Policy in place at the time your information was collected.
Contact Us
Feel free to contact us with any questions about our Privacy & Security Policy or the manner in which we treat your personal information or to withdraw your name from an email or other marketing list.
If you wish to access or update the personal information we have about you, or to correct factual errors in our records, please contact us as set out below. To protect your privacy, we will take reasonable steps to help verify your identity before granting access or making corrections. You can also easily update your account information by logging on to saltandair.com and clicking on "my account".
Email: admin@saltandair.com
Phone: (760)-642-2299
Fax: (760)-642-2309
Mail: Salt & Air, LLC
P.O. Box 230356
Encinitas, CA 92023
Changes to Privacy Policy
Salt & Air, LLC reserves the right to change or update this privacy policy at any time by posting notice on this page. Your use of this web site following any such change will constitute your agreement to follow and be bound by the changed privacy policy. For this reason, we encourage you to review this policy statement whenever you use this web site. Last updated Oct 27, 2021.
Any questions or comments may be sent to:
admin@saltandair.com
or
Salt & Air, LLC
Attention: Customer Service
P.O Box 230356
Encinitas, California 92023
United States
Disclaimer
Please remember that crystals, stones, beads, symbols, lore, and other information on this site are for love and well-being and should be used in the highest and best good as a complement to other therapies and not as a replacement for regular medical care or counseling. Please consult your healthcare specialist for your particular needs.
By using this site and associated materials you acknowledge and agree that you personally assume responsibility for how you choose to use this information.